Terms and Conditions – Compass Cadence

Welcome to Compass Cadence! These Terms and Conditions govern your use of our e-commerce and information hub for music enthusiasts, encompassing the sale of new and used musical instruments, sheet music, music accessories, instrument repair services, and music lessons. By accessing or using our online platform or any of our services, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

1. Acceptance of Terms

By using our website located at Castlehaven Road, London, London, City of, NW1 8QA, United Kingdom, you confirm your acceptance of these Terms and Conditions and our Privacy Policy. These terms apply to all visitors, users, and others who access or use our service.

2. Services Provided

Compass Cadence offers the following services:

3. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for safeguarding your password and for any activities or actions under your account. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

4. Orders and Payment

All orders placed through our website are subject to availability and our acceptance. We reserve the right to refuse or cancel any order for any reason. Prices for products and services are subject to change without notice. All payments must be made in accordance with our accepted payment methods. Ownership of products passes to you upon full payment and delivery.

4.1. Used Instruments

Used instruments are sold on an "as-is" basis. While we strive to accurately describe their condition, minor imperfections are expected. Please review product descriptions and images carefully before purchase. Returns for used instruments are subject to our specific return policy for used goods.

5. Instrument Repair Services

For instrument repair services, specific terms regarding assessment, repair quotes, guarantees, and turnaround times will be provided upon inquiry or booking. We reserve the right to decline repair services for certain instruments or conditions.

6. Music Lessons

Enrollment in music lessons is subject to availability and instructor schedules. Specific terms regarding lesson scheduling, cancellations, payments, and curriculum will be provided upon booking. We kindly request notice for cancellations or rescheduling.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Compass Cadence or its content suppliers and protected by international copyright laws. You may not reproduce, distribute, modify, display, or create derivative works from any part of our site without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Compass Cadence, its directors, employees, partners, agents, suppliers, or affiliates, shall not be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the service.

11. Contact Us

If you have any questions about these Terms, please contact us: